Effective Date: 26/06/2025

At Unearth Botswana, your privacy is our priority. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services. By using our platform, you agree to the practices described in this policy.

 

1. Information We Collect

We gather the following types of information to provide you with the best service:

  • Personal Details: Name, email address, phone number, and billing details when making bookings, inquiries, or payments.

  • Travel Preferences: Your interests and requirements to create tailored itineraries and experiences.

  • Website Usage Data: Information such as IP addresses, browser types, and cookies to analyze website traffic and improve functionality.

  • Payment Information: Data necessary for processing secure online transactions.

 

2. How We Use Your Information

Your personal data allows us to:

  • Process Bookings: Confirm reservations and payments efficiently.

  • Create Personalized Travel Plans: Craft itineraries based on your preferences for an unforgettable experience.

  • Communicate with You: Send updates about bookings, respond to inquiries, and provide customer support.

  • Improve Our Services: Analyze usage trends and optimize website performance for your convenience.

  • Marketing and Promotions: Share exclusive offers, events, and updates (you can opt out anytime).

 

3. Embedded Content from Other Websites

Our website may include embedded content (e.g., videos, images, maps, or articles) from external websites. This embedded content behaves in the same way as if you were visiting the external website directly. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content, including tracking your interaction if you are logged into their platform.

While we strive to integrate trusted content sources, we are not responsible for the privacy practices or policies of third-party websites. We recommend reviewing the privacy policies of these third parties for more information about how they handle your data.

 

4. Information Sharing and Disclosure

We respect your privacy and handle your data responsibly:

  • Third-Party Partners: Information may be shared with trusted service providers (e.g., hotels, tour operators, and local guides) to fulfill bookings and enhance your travel experience.

  • Legal Compliance: Personal data may be disclosed to authorities if required by law or to protect your safety.

  • Confidentiality: We do not sell, rent, or trade your information with third parties for marketing purposes.

 

5. Data Security

We take your security seriously by implementing:

  • Encryption Protocols: Protecting sensitive data during transactions.

  • Restricted Access: Limiting data access to authorized personnel.

  • Regular Monitoring: Ensuring systems are secure from unauthorized access or breaches.

 

6. Your Rights

As a valued customer, you have the right to:

  • Access and Control Your Data: View, update, or delete your personal information anytime.

  • Withdraw Consent: Opt out of receiving marketing communications or promotional materials.

  • Request Clarifications: Ask us how your information is used and stored.

 

7. Cookie Policy

Our website uses cookies to:

  • Enhance user experience.

  • Store preferences for a smoother browsing experience.

  • Collect anonymous data for improving site performance.
    You can manage or disable cookies through your browser settings.

 

8. Updates to This Policy

This Privacy Policy may be updated from time to time to reflect changes in our services, technology, or legal obligations. We encourage you to check this page periodically for the latest updates.

 

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

  • Email: info@unearthbotswana.co.bw

  • Phone: (267) 73 776 447

  • Office Address: Maun, Botswana

At Unearth Botswana, we are committed to providing safe, transparent, and exceptional travel experiences. Your trust is the foundation of our journey together.